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The 16 best donor management software options for nonprofits in 2025

A photo of people at a charity event shaking hands with donors.

Effective donor and donation management means more than tracking financial contributions. Finding the best donor management software is one of the best ways to engage your donors and enhance your fundraising approaches to generate interest, maximize impact, and build strong relationships with your donor base.

Selecting the best donor management software for their current needs, future goals, and constituent base size can make a significant difference in how nonprofit organizations acquire, engage, and retain donors to encourage more donations for a greater impact.

Whether you’re part of a growing grassroots organization or a national nonprofit, the right technology can help you fundraise smarter.

Keep reading to learn about the features, pricing, and best use cases of the top 16 best donor management tools available — including Bonterra’s comprehensive suite for small, mid-sized, and enterprise nonprofits.

SoftwareBest forFeatures
Bonterra Network for GoodSmall to medium nonprofits and public organizations
Multi-channel engagement tools, personalized donor stewardship, and AI-driven workflows
Bonterra EveryActionMid-sized to enterprise nonprofits looking to streamline fundraising, marketing, and donor engagement across a large supporter baseUnified CRM with AI-driven fundraising tools and features designed to support large, multi-campaign organizations
Blackbaud Raiser’s Edge NXT®Growing nonprofits with non-custom fundraising processesAI-driven donor insights and personalized messaging
BloomerangSmall nonprofits just getting started with a fundraising CRMInteractive dashboard, data-driven giving predictions, and fundraising functionality for desktop and mobile
Little Green LightNonprofits and organizations looking for a comprehensive donor management platformCentralized donor profiles, donation tracking and management, and QuickBooks and Mailchimp integrations
DonorboxOrganizations aiming to increase their donationsCustomizable donation forms, peer-to-peer fundraising, and automated tax receipt generation
QgivNonprofits with fewer than 10,000 constituents looking to optimize their fundraising effortsMobile fundraising on a simple, easy-to-use platform
KindfulGrowing nonprofits looking for compatible software integrations for fundraising managementDonor data organization and donor lifecycle analysis with real-time insights
DonorPerfectNonprofit organizations that want to increase fundraising results with a simple platformCustomizable reports and dashboards with detailed donor profiles and stewardship tools
FundlyIndividuals and organizations looking to raise funds onlineCrowdfunding-focused features on a mobile-friendly platform
DonorSnapNonprofits that want an affordable donor management CRMCustomizable donation pages and donor activity monitoring
KeelaFundraisers who want to increase donations and build donor relationships through stewardshipAI-enhanced features, peer-to-peer fundraising support, and a centralized database for donor, volunteer, and member information
Neon CRMSmall and growing nonprofits looking for fundraising and constituent managementEmail marketing tools and comprehensive donor, membership, event, and volunteer management
GivebutterNonprofits seeking a free fundraising and CRM platformBuilt-in CRM for unlimited contacts, customizable donation forms, and support for livestream fundraising
ZeffyNonprofits looking for a free fundraising platform with zero fees on donationsCompletely free for nonprofits, with 0% fees on donations, ticketing, and memberships on a simple and easy-to-use interface
Give LivelyNonprofits looking for mobile-friendly fundraising and text-to-donate featuresMobile-friendly design  with robust text-to-donate and peer-to-peer fundraising tools

1. Bonterra Network for Good

Best for: Small to medium nonprofits and public organizations 

A screenshot of Bonterra Network for Good highlighting management functionalities and event tools.

Bonterra Network for Good is one of the best donor management software choices for nonprofits. It enables you to customize and optimize donor experiences with intuitive tools. Support your fundraising efforts with built-in best practices, data-driven dashboards, and comprehensive donor information, all organized and accessible to help you make informed decisions.

Features

  • 1:1 coaching and AI-powered fundraising support options
  • Multiple fundraising options, including peer-to-peer and customizable donation forms 
  • Donor engagement features such as optimized ask and personalized messaging
  • Volunteer management
  • Over 90,000 peer-developed fundraising templates
  • Event management tools for registration, day-of logistics, ticketing, and analytics to measure performance.

Accepted payment options 

Bonterra accepts payments through Stripe and PayPal, so donors can contribute to your organization through a variety of payment options, including:

  • ACH direct deposits
  • Credit cards
  • Apple Pay
  • Google Pay
  • Cash App

Processing fees

Processing fees typically depend on the payment platform used and the donation amount. For Bonterra, these may include:

  • Stripe: 2.2% of the donation + 30 cents per transaction
  • PayPal: 1.99% of the donation + 49 cents per transaction

Donors are primarily responsible for these fees, but you can opt into different coverages that allow your organization to pay for certain fees, such as those for matching donations.

Pricing: Custom

2. Bonterra EveryAction

Best for: Mid-sized to enterprise nonprofits looking to streamline fundraising, marketing, and donor engagement across a large supporter base

A screenshot of the Bonterra EveryAction dashboard highlighting the fundraising summary sections.

Bonterra EveryAction is a powerful, enterprise-level donor management solution designed for mid-sized and large nonprofits. With integrated tools for fundraising, advocacy, digital engagement, and volunteer management, EveryAction allows organizations to manage their full supporter lifecycle in one place.

Features

  • Unified CRM for donor, volunteer, and advocate data
  • Built-in AI fundraising, workflow optimization, and segmentation tools
  • Scalable multi-channel engagement (email, SMS, direct mail)
  • Reporting and analytics designed for large, multi-campaign organizations

Accepted payment options 

Bonterra accepts payments through Stripe and PayPal, allowing donors to contribute to your organization through different payment options, including:

  • Apple Pay
  • Google Pay
  • Cash App
  • Credit cards
  • ACH direct deposits

Processing fees

Payment platforms typically determine processing fees, so transactions with Bonterra may incur the following fees:

  • PayPal: 1.99% of the donation + 49 cents per transaction
  • Stripe: 2.2% of the donation + 30 cents per transaction

In most cases, donors are responsible for paying these fees. You can also opt to cover fees through your organization.

Pricing: Custom

3. Blackbaud Raiser’s Edge NXT®

Best for: Growing nonprofits with non-custom fundraising processes

A screenshot of Blackbaud software highlighting donor management features.

Blackbaud’s Raiser’s Edge NXT® is a simple CRM for fundraising featuring AI-enabled tools to inform donor engagement strategies. This software is fairly limited in capabilities and integrations, but it offers basic software for gaining donor insights and managing relationships.

Features

  • AI-driven donor insights
  • Donor segmentation
  • Personalized messaging
  • Event and campaign management

Blackbaud and Bonterra offer similar donation management software solutions, but depending on the size and needs of your organization, Bonterra may be one of the best Blackbaud alternatives.

Blackbaud and Bonterra EveryAction may be better fits for larger organizations with standard fundraising processes, while Bonterra Network for Good can best support small and growing nonprofits and public organizations.

Accepted payment options 

Donors have plenty of payment options to make donations through Blackbaud, though some methods are only accepted through specific forms.

  • Credit card
  • ACH direct deposit
  • Apple Pay
  • Google Pay
  • Venmo
  • PayPal

Processing fees

Organizations are responsible for all transaction and processing fees, which vary depending on the payment method and payment processor. You can opt into Blackbaud Complete Cover™ or donor cover models to limit the processing and transaction fees you have to pay.

The donor cover model allows donors to voluntarily cover processing fees so that you can receive the full amount of their donation. With the Complete Cover™ model, you’ll pay Blackbaud to cover up to $3,000 in processing fees for your donors, but you’ll be responsible for any transaction fees that exceed this limit.

Pricing: Custom

4. Bloomerang

Best for: Small nonprofits just getting started with a fundraising CRM

A screenshot of Bloomerang software highlighting donor management features.

Bloomerang’s dedicated software offers a comprehensive CRM for donor and fundraising management with customizable forms and email templates to increase visibility on digital donor retention rates and activity.

Features

  • Interactive dashboard with convenient integrations
  • Data-driven giving predictions
  • Online and mobile fundraising functionality

For small nonprofits, Bloomerang and Bonterra offer solutions to manage and evaluate donor relationships. Choosing between them requires familiarity with donor management solutions and organization goals. 

Accepted payment options 

As an add-on to its donor management and fundraising software, Bloomerang offers its own payment processing solutions to streamline how your organization processes payments. 

Using Bloomerang’s payment processing platform means you can accept several types of payments, including:

  • Credit
  • Debit
  • PayPal
  • Apple Pay
  • Venmo
  • ACH direct deposit
  • In-person donations

Processing fees

Depending on the payment processor you use, processing fees will vary. Even with Bloomerang Payment Processing, your donors can expect to pay an additional percentage of their donation per transaction, including:

  • Visa, Mastercard, Discover, and AMEX: 3.2% of the donation + 30 cents per transaction
  • PayPal: 3.2% of the donation + 49 cents per transaction
  • ACH eCheck: 1.8% of the donation + 30 cents per transaction

Pricing: Starts at $99 per month

Bloomerang also features optional add-ons for nonprofits with fewer than 1,000 constituents.

5. Little Green Light

Best for: Nonprofits and organizations looking for a comprehensive donor management platform

A screenshot of Little Green Light software highlighting donor management features.

Little Green Light offers a comprehensive software that integrates with other tools, such as Zapier and QuickBooks. The software can help consolidate tools used to manage, track, and acknowledge donations and donor relationships.

Where Little Green Light may be a good fit for organizations looking to overhaul their processes, Bonterra is designed to accommodate your needs at any stage of development, especially as your organization grows.

Features

  • Centralized donor profiles and donation tracking
  • Integrates with popular tools like QuickBooks and Mailchimp
  • Donation, gift, and pledge management features

Little Green Light and Bonterra both provide tools for donor management to streamline fundraising efforts. If you’re looking for an easy-to-use, versatile solution with plenty of support, Bonterra’s fundraising and engagement software uses proprietary technology and automation to help your organization acquire more donors and encourage contributions.

Accepted payment options 

Little Green Light partners with Stripe and PayPal to accept credit card payments, ACH direct deposits, and a wide variety of online payment options, including:

  • USD bank transfers
  • Affirm
  • AfterPay
  • Klarna
  • Google Pay
  • Apple Pay
  • Cash App

Processing fees

Processing fees for Little Green Light depend on the payment processor used.

  • Stripe: 2.2% of the donation + 30 cents per transaction
  • PayPal: 1.99% of the donation + 49 cents per transaction

Because the payment processor issues these fees, donors are responsible for paying them in addition to their donation amount.

Pricing: $486 to $2,268 per year

Pricing depends on the number of constituents in your organization.

6. Donorbox

Best for: Organizations aiming to increase their donations

A screenshot of Donorbox software highlighting donor management features.

Donorbox is a dedicated fundraising platform that offers customizable donation forms, donor information management, and analytics to help nonprofits and other organizations fundraise more effectively.

Both Donorbox and Bonterra can help nonprofits and public organizations analyze and enhance fundraising strategies, but Bonterra may be a better option for growing organizations.

Features

  • Donor management tool integrations
  • Customizable donation forms
  • Peer-to-peer fundraising functionality
  • Automated tax receipt generation

While Donorbox is versatile, it may be best for smaller organizations that want to improve their fundraising efforts rather than manage donor relationships.

Accepted payment options 

Like other donor management platforms, Donorbox partners with Stripe and PayPal to accept a variety of payment types, including:

  • Credit and debit
  • ACH direct deposit
  • Google Pay
  • Apple Pay
  • Venmo

Processing fees

Donorbox charges a platform fee each time a donor uses the software to make a donation. Organizations can give donors the option to cover these fees when donating. 

  • Standard plan: 1.75% per transaction
  • Pro plan: 1.5% per transaction
  • Custom plan: 1.5% per transaction

Donations made through PayPal or Stripe will also incur the platforms’ processing fees.

  • PayPal: 1.99% of the donation + 49 cents per transaction
  • Stripe: 2.2% of the donation + 30 cents per transaction

Pricing: Free to start

Organizations should expect to pay Donorbox an additional 2.95% of donations received each month.

7. Qgiv

Best for: Nonprofits with fewer than 10,000 constituents looking to optimize their fundraising efforts

A screenshot of Qgiv’s event features including reporting on total registrations.

Qgiv, owned by Bloomerang, is a fundraising tool optimized for mobile giving with support for text-to-donate initiatives, peer-to-peer fundraising, and customizable donation forms. This software also offers event planning functionality and analyses of donors’ activity to inform future initiatives.

Qgiv and Bonterra have user-friendly interfaces that can help nonprofits expand and optimize donor management, but Bonterra’s robust reporting, analytics, and tracking capabilities make it more appealing to organizations aiming to grow.

Features

  • Specialized for mobile fundraising
  • Simple, easy-to-use platform
  • Auction and peer-to-peer fundraising add-ons

Comparatively, Bonterra offers robust donor segmentation and in-depth reports to enhance donor relationships. Bonterra also offers a custom approach to help growing nonprofits maximize their fundraising efforts.

Accepted payment options 

Qgiv natively accepts credit and debit card payments through text, donation forms, or on the Givi app. You can expand donors’ payment options by connecting other payment processors, including:

  • Apple Pay
  • PayPal
  • Venmo

Processing fees

Qgiv processing fees vary depending on the payment type and processor you use. In most cases, your organization will need to pay these fees, but you can allow donors to cover processing costs.

  • Qgiv (with Worldpay): 3.95% of donation + $0.30 per transaction
  • eCheck: 1.95% of donation + $0.95 per transaction 
  • PayPal: 1.95% per transaction
  • American Express: 1% of donation

Pricing: $25 per month or $60 per quarter

Add-ons for text-based fundraising, peer-to-peer fundraising, and auctions can exceed an additional $200 per month.

A list of features that make Bonterra great for small nonprofits.

8. Kindful

Best for: Growing nonprofits looking for compatible software integrations for fundraising management

A screenshot of the Kindful nonprofit software.

Kindful is a nonprofit CRM with fundraising tools and donor analytics to help track and report on donations, fundraising initiatives, and more in one place. As a Bloomerang product, Kindful integrates with Bloomerang’s donor database for a comprehensive donor and fundraising solution. 

Features

  • Donor data consolidation and organization
  • Donor lifecycle analysis with real-time insights
  • Pre-built and customizable reporting templates

Though Kindful can easily integrate with other software, the product alone may not meet most nonprofits’ needs. While Kindful offers easy software integrations, Bonterra provides a more robust, all-in-one solution for fundraising and donor engagement.

Accepted payment options 

With Kindful, donors can use the following payment methods:

  • Credit or debit
  • Apple Pay
  • Google Pay
  • PayPal
  • Venmo

Processing fees

Processing fees for Kindful vary based on the payment method used. Organizations can expect to pay the following fees:

  • PayPal: 3.2% of donation + 49 cents per transaction
  • Visa, Mastercard, Discover, and AMEX: 3.95% of donation + 30 cents per transaction
  • ACH eCheck: 1.8% of donation + 30 cents per transaction

You can also give donors the option to cover these fees.

Pricing: Starts at $250 per month

9. DonorPerfect

Best for: Nonprofit organizations that want to increase fundraising results with a simple platform

A screenshot of DonorPerfect software highlighting donor management features.

With interactive dashboards, customizable donation forms, and a donor profile builder, DonorPerfect is a complete platform for nonprofit organizations to manage donations, donor relationships, and more.

Both DonorPerfect and Bonterra offer software solutions that efficiently manage donor relationships and track fundraising efforts. If your organization is looking to optimize your initiatives, strengthen bonds with donors through donor stewardship, and gain more insight into donor activity, Bonterra may be a better fit.

Features

  • Customizable reports and dashboards
  • Detailed donor profiles and stewardship tools
  • AI-powered email generation tool

Nonprofits looking for a comprehensive solution for donor management may look to Bonterra’s extensive list of features over DonorPerfect’s simplified approach.

Accepted payment options 

DonorPerfect accepts payments through PayPal, allowing donors to contribute to organizations with a variety of payment options, such as:

  • Venmo
  • Credit and debit cards
  • eChecks
  • ACH direct deposit
  • Cryptocurrency
  • PayLater

Processing fees

Processing fees for DonorPerfect vary by payment method and payment processor. Organizations can expect to pay the following fees:

  • Visa, Mastercard, and Discover: 2.89% of donation + 30 cents per transaction
  • AMEX: 3.39% of donation + 30 cents per transaction
  • eCheck: 0.75% of donation + 35 cents per transaction
  • PayPal: 2.89% of donation + 49 cents per transaction

Pricing: Custom

What are the DonorPerfect processing fees?

Processing fees for DonorPerfect vary by payment method and payment processor. Organizations can expect to pay the following fees:

  • Visa, Mastercard, and Discover: 2.89% of donation + 30 cents per transaction
  • AMEX: 3.39% of donation + 30 cents per transaction
  • eCheck: 0.75% of donation + 35 cents per transaction
  • PayPal: 2.89% of donation + 49 cents per transaction

How does DonorPerfect compare with Bonterra?

Both DonorPerfect and Bonterra offer software solutions that efficiently manage donor relationships and track fundraising efforts. If your organization is looking to optimize your initiatives, strengthen bonds with donors through donor stewardship, and gain more insight into donor activity, Bonterra may be a better fit.

  • Use cases: Nonprofits looking for a thorough, comprehensive donor management system may look to Bonterra’s extensive list of features over DonorPerfect’s simplified approach.
  • Features: Bonterra’s robust reporting capabilities are built-in, while DonorPerfect’s reports may be less detailed or more challenging to generate. 
  • Cost: Many of DonorPerfect’s features are costly add-ons, while Bonterra’s fully customized pricing reflects your organization’s needs.

10. Fundly

Best for: Individuals and organizations looking to raise funds online

A screenshot of the Fundly nonprofit software.

Fundly is a donation platform that allows individuals and organizations to create dedicated fundraising pages with integrations to encourage more giving and enhance the donor experience. 

Fundly is an ideal platform for individuals or small organizations simply looking for an efficient way to fundraise online, whereas Bonterra offers a complete software solution for donation management.

Features

  • Crowdfunding-focused features
  • Mobile-friendly platform
  • Customizable email templates

While Fundly and Bonterra offer software to improve fundraising efforts, Fundly is more limited in analytics, reporting, and donor management. Bonterra allows you to customize donation pages, organize and analyze donor data, and manage donor engagement.

Accepted payment options 

Fundly partners with Stripe to accept multiple types of payment, such as:

  • Credit
  • Debit
  • Apple Pay
  • Google Pay
  • Afterpay
  • Cash App

Processing fees

It won’t cost organizations anything to make a donation page with Fundly, but they can expect to pay these fees:

  • Stripe: 2.9% of donation + 30 cents per transaction

Pricing: Free to use

11. DonorSnap

Best for: Nonprofits that want an affordable donor management CRM 

A screenshot of DonorSnap software highlighting donor management features.

DonorSnap offers features such as donor persona tracking, standard reporting, and essential nonprofit integrations with email providers and QuickBooks, all designed to streamline donor management at a low cost. The software’s interface isn’t as intuitive as other options, but for those familiar with comparable CRM functionality, this budget-friendly option may be worth considering.

DonorSnap is far from the easiest software to use, but its no-nonsense approach may appeal to organizations that have previously used other CRMs. For a more user-friendly, comprehensive approach to donor management, Bonterra Network for Good appeals to small and mid-sized organizations that want to grow their fundraising efforts.

Features

  • Customizable donation pages
  • Donor activity monitoring
  • Report generation to analyze donation trends

Experienced organizations that want data without frills may opt for DonorSnap, but Bonterra provides an easy-to-use interface with in-depth reports to inform your strategies.

Accepted payment options 

DonorSnap’s built-in Responsive Forms tool accepts credit and debit card payments, but it can also integrate with other payment processors.

DonorSnap’s preferred payment processor is Stripe, which allows donors to use a variety of payment types, such as:

  • ACH
  • PayPal
  • Venmo
  • Apple Pay
  • Google Pay

Processing fees

Credit card companies and payment processors charge additional processing fees, which may vary depending on the company, processor, and payment type. Using Stripe with DonorSnap will incur the following fees:

  • Visa, Mastercard, and Discover: 2.2% of donation + 30 cents per transaction
  • AMEX: 3.5% of donation + 30 cents per transaction
  • ACH transactions: 0.8% of donation capped at $5

Pricing: Between $50 and $250 per month

  • Up to 1,000 contacts: $50 per month or $540 per year
  • 1,000 to 2,500 contacts: $70 per month or $756 per year
  • 2,500 to 5,000 contacts: $90 per month or $972 per year
  • 5,000 to 10,000 contacts: $125 per month or $1,350 per year
  • 10,000 to 20,000 contacts: $200 per month or $2,160 per year
  • 20,000 to 30,000 contacts: $250 per month or $2,700 per year

12. Keela

Best for: Fundraisers who want to increase donations and build donor relationships through stewardship

A screenshot of the Keela software.

With a clean, streamlined look, Keela provides AI-enhanced fundraising software designed to boost donations and improve donor relationships. 

For a streamlined approach to donor management, Keela’s simplified CRM with AI can help your organization prioritize your most productive initiatives. Adopting Keela or Bonterra can help you retain donors with their streamlined looks, while Bonterra can also provide you with more insights to inform your fundraising strategies.

Features

  • AI-enhanced features to improve tedious processes
  • Centralized database for donor, volunteer, and member information
  • Grant management and peer-to-peer fundraising support

Built for in-depth reporting and comprehensive analysis, Bonterra offers a way to organize donor data to improve donor experiences, build stronger relationships, and identify ideal opportunities to reach out.

Accepted payment options 

In addition to its own payment processor, KeelaPay, Keela partners with Stripe and PayPal so donors can make contributions using the payment methods of their choice, including:

  • Digital wallets (Apple Pay, Google Pay, Venmo)
  • Credit and debit cards
  • eChecks
  • Klarna

Processing fees

Processing fees for Keela depend on the type of organization you have, the payment processor, and the payment method used. For nonprofits, fees may include:

  • Stripe and PayPal: 2.2% of donation + 30 cents per transaction
  • Visa, Mastercard, and Discover: 2.2% of donation + 30 cents per transaction
  • AMEX: 3.2% of donation + 30 cents per transaction
  • eCheck: 75 cents per transaction

Pricing: Between $99 and $350 per month

How much organizations pay depends on the number of contacts imported and whether you pay monthly or annually. 

Other donor management solutions to consider

Finding the best donor management software for nonprofits means considering the full range of options available. Depending on the size of your organization, your goals, and your current obstacles, you might also consider the following software options:

  1. Neon CRM: Neon CRM is a flexible and affordable solution designed to help nonprofits manage donors, memberships, events, and volunteers with fundraising, email marketing, and reporting tools.
  2. Givebutter: This free, all-in-one fundraising platform features a built-in CRM for managing unlimited contacts, including donation forms, event ticketing, and peer-to-peer fundraising capabilities.
  3. Zeffy: Zeffy is a simple-to-use fundraising platform that is completely free for nonprofits, with zero fees on donations, ticketing, and memberships.
  4. Give Lively: Another free-to-use fundraising platform, Give Lively relies on third-party payment processors for transactions and is known for its mobile-friendly design and powerful text-to-donate and peer-to-peer features.

While free software can help nonprofits get the job done, Bonterra’s nonprofit software provides a more comprehensive, integrated approach to both fundraising and donor engagement with customizable tools to serve your unique needs.

How to compare top donor management software options

The best online donor management software varies based on your organization’s unique needs. Finding the right option depends largely on the size of your organization as well as your fundraising goals.

Seven questions to ask before deciding on a donor management software.

Before you commit to a donor management solution, compare your options based on the following:

1. Prioritize features that fit your goals 

From comprehensive CRMs to donation page builders, the available donor management options range in capabilities, so it’s important to determine what features you need to accomplish your goals. Some features to look for may include:

  • Donor management: Software that allows you to create donor profiles, segment donor groups, track donations, and gauge donor readiness is key to effective donor management.
  • Fundraising tools: A platform that allows you to customize donation pages or forms is a good place to start, but you can also look for text-to-give and peer-to-peer fundraising functionality.
  • Donor messaging: Keeping in touch with donors is essential to building donor relationships. Look for a donor management tool that generates email receipts and offers email marketing options.
  • Tracking and analytics: For growing organizations, data tracking and reporting is critical. Software with an easy-to-use donor dashboard and automated reporting can help inform your strategies.
  • Integrations: If you use other software to track donor information or manage finances, consider a donor management platform that can conveniently integrate with what you already have.

Knowing why donors give can inform what features you should prioritize. Personalized engagement, trust in your organization, and clarity about the impact of their donations can encourage donations and strengthen your donor relationships.

2. Evaluate scalability and support 

Even if you’ve worked with a nonprofit CRM before, learning a new platform can be challenging. Look into what training options are available, as well as the level of support you’ll be able to access for each software you’re considering.

As your organization grows, you’ll want to avoid switching software to minimize disruptions and maximize the effectiveness of your fundraising. Verify that the software you want to use can scale with your organization to accommodate more constituents and the level of messaging, engagement, and reporting you’ll need.

3. Demo the platform before committing 

Get a feel for how the software works and the features it offers by requesting a demo. Many donor management tools offer similar features, but you want to choose one that feels intuitive and aligns with your existing processes.

Which is the best donor management software for nonprofits?

While each fundraising management software described above offers accessible technology to simplify donation management and improve your relationship with donors, Bonterra leads the pack. Bonterra Network for Good is ideal for smaller organizations, while Bonterra EveryAction is a comprehensive solution for organizations with a larger donor base.

As the best fundraising software for small-to-mid-sized public organizations and nonprofits, Network for Good provides an all-in-one donor management solution with the following features:

  • Donor tracking: With personalized messaging and recognition features, Network for Good streamlines donor tracking and engagement to strengthen relationships and improve retention.
  • Expert guidance: Growing organizations need support to make better data-driven decisions, which is why Network For Good provides personalized coaching and weekly webinars to help you confidently plan your fundraising efforts.
  • Campaign management: Network for Good offers over 90,000 convenient templates, customizable donation forms, and Optimized Ask to customize and simplify campaign management, allowing nonprofits to maximize their impact.
  • Event management: Built-in event management tools to handle your fundraising event ideas from start to finish, including ticketing, registration, and post-event analytics.

For larger organizations and those running complex, multi-campaign strategies, Bonterra EveryAction provides essential tools for efficient management across different aspects of your nonprofit, including:

  • Unified CRM: Organize donor, advocate, and volunteer data with drag-and-drop reports.
  • Integrated automation: Built-in AI tools for workflow automation, predictive analytics, segmentation, and more. Like Network for Good, EveryAction includes Bonterra Que, the first agentic and most ethical AI in the industry, offering actionable analysis to support your organization.
  • Enterprise scalability: Easily manage high-volumes of data, multi-channel engagement, and complex campaigns with a platform that grows with you.

No matter the size of your organization, Bonterra has a donor management solution for you, equipped with industry-leading AI and comprehensive tools to simplify your processes and expand your impact.

Click to learn more about how Bonterra’s donor management software solutions can benefit your nonprofit.

FAQ

What’s the most affordable donor management software?

The most affordable donor management system may not be the best fit for your organization, but if you’re searching for an inexpensive option, Fundly has the lowest upfront cost and processing fees. The biggest downside of Fundly is its limited capabilities, as it is primarily used to create individual donation pages rather than manage and analyze donor engagement initiatives.

Rather than choosing fundraising software based on total cost, carefully evaluate your options to determine which has the features you need at scale. Depending on your organization’s size, projected growth, and objectives, you may find one software is a better value than another.

What is the difference between a CRM and a donor management system?

Customer (or constituent) relationship management (CRM) software is a tool nonprofits and other organizations use to broadly manage customer or donor relationships in addition to other aspects of the organization, such as volunteer coordination, event planning, and email marketing.

A donor management system is dedicated to managing donor relationships from start to finish to provide data, insights, and reports on donor engagement and activity to better inform fundraising efforts. Many CRMs encompass donor management features to streamline organization and improve efficiency.

Which nonprofit CRM offers the best donor management tools? 

The best nonprofit CRM for donor management depends on your organization’s specific needs, size, and budget. Platforms like Bonterra and Bloomerang are widely recognized for their comprehensive features and strong user ratings, but smaller organizations with limited budgets may gravitate toward a free Bloomerang alternative like Givebutter.

Is Zeffy really free for nonprofits? 

Yes, Zeffy is free for nonprofits, with no platform fees, credit card fees, or transaction fees. The platform sustains itself by giving donors the option to leave a voluntary tip during the payment process, ensuring that the nonprofit receives 100% of the donation amount.

How much does donor management software cost? 

The cost of top-rated donor management software varies widely, ranging from free or low-cost options to custom enterprise-level pricing. Many solutions for small nonprofits have tiered pricing based on the number of contacts.

What’s the best donor management system?

There is no one-size-fits-all solution for donor management, but the ideal donor management solution will:

  • Provide the features your organization actually needs
  • Integrate with the existing software you use
  • Scale with your organization as it grows
  • Align with your budget

Look for donor management features like segmentation, stewardship, communication, and automated workflows for outreach and follow-ups to foster stronger relationships with your donors.

What is the best free CRM for nonprofits? 

Givebutter is often cited as one of the best free CRMs for nonprofits, offering a powerful suite of fundraising and donor management features at no cost. Other free Givebutter alternatives include Zeffy and Give Lively.

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