Bonterra Apricot
Case management software for nonprofits
Strengthen community outcomes, simplify workflows, and showcase your successes with Bonterra Apricot.
Brands we serve
Drive stronger outcomes in your community
How Bonterra Apricot can help organizations
Increase efficiency & capacity
Empower your team with simple, standardized processes along with best-practice templates, streamlined workflows, a user-friendly interface, and features that enable direct participant-case worker connections.
Measure program impact
Quantify and communicate your program outcomes through comprehensive metrics and reporting. Bonterra’s sophisticated tools make measuring impact an integrated part of delivering services, not an add-on or afterthought. With Bonterra Case Management it’s easy to understand and report on how you’re impacting your community.
Improve program outcomes
Our nonprofit and public sector case management software helps enhance your programming. Our data-driven capabilities give you the tools to improve participant engagement, decrease program dropout rates, optimize programs, manage referrals, and communicate your impact.
What’s stopping you from doing more good?
Our case management solution unifies participant and program data into one platform, eliminating silos and giving you a complete view of your operations. From intake to reporting, you’ll have the tools to streamline workflows and make informed decisions.
Case management solutions for every organization
If you’re committed to bettering your community, we have a platform for you. Choose from three tiers of case management software designed to support nonprofits and public sector agencies of every size and scale.
Apricot Essentials
Modernize impact with seamless data capture, industry-leading case management, reporting and analytics, comprehensive security, and more.
Apricot Pro
Expand your impact with a unified solution that incorporates smart forms and workflows, scheduling and referral capabilities, enhanced participant engagement features, and advanced auditing.
Apricot Enterprise
Maximize outcomes with a comprehensive platform that includes best-in-class reporting and dashboards, single sign-on, inventory management, and API access.
Learn more about Apricot’s features
Standardize impact data across programs and partners
Use Data Standards in Apricot to align metrics across programs and organizations without disrupting existing workflows. This creates a shared, trusted foundation for reporting and collaboration.
Connect your Apricot data with no manual wrangling
Impact Hub, an intuitive visual analytics platform built on Amazon Quick Suite, securely connects to your Apricot environment and makes sophisticated reporting a breeze.
Ask questions and explore data conversationally
With Que Data Studio, powered by Bonterra Que, users can ask plain-language questions and instantly generate charts, dashboards, and insights with no data expertise required.
Deliver clear, funder-ready impact reports
Create visual, real-time dashboards that make outcomes easy to understand, share, and act on whether you’re reporting to funders, partners, or internal teams.
Having flexibility with our program management software and being able to adjust how we’re collecting data to continually reflect programming has been key.
Read the case study Award-winning fundraising solutions
THE NEXT PHASE
Apricot is now a part of Bonterra
For more than a decade, Apricot has been providing nonprofits and social service organizations with industry-leading case management software. Known for its efficient workflows, powerful automations, and sophisticated reporting tools, Apricot has always empowered agencies and nonprofits to improve service delivery and outcomes through better data and technology.
Apricot is now part of Bonterra as “Bonterra Impact Management.” This new branding of the same powerful Apricot software represents our ambition for the product. We are not just trying to build incrementally better case management tools. Our goal is to build an interactive network of measurement, support, and best practice content into the same tools our customers use every day to manage their cases and programs.
FAQs about Apricot
Founded in 2000, Social Solutions was a leading case management software provider for nonprofit organizations and public sector agencies. To aid organizations in managing relationships with individual clients and deliver better outcomes, Social Solutions offered Social Solutions Apricot, ETO, and Penelope. These platforms provided varying levels of support, customization, and scalability for nonprofit case management.
The latest from our social good ecosystem
Health Roads and Bonterra Forge partnership
NEWARK, Calif., January 20, 2026 — Health Roads Inc., a provider of AI-enabled revenue cycle management solutions for social and community-based organizations, today announced a strategic partnership with Bonterra, the social-impact software company offering the widely used Apricot case management platform. The partnership creates a seamless process that allows community-based organizations (CBOs) and human services […]
The AI readiness matrix
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