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The El Mirage Police Department (EMPD) Victim Assistance Unit, located in Maricopa County northwest of Phoenix, works to effectively address, prevent, and eradicate domestic violence within its community by proactive policing and providing assistance to survivors of crime.
Due to the sensitive nature of the unit’s work, they soon ran into issues surrounding victim privacy, government compliance, and reporting to grantors. When they found themselves in need, Bonterra Program Management's Case Management solution (formerly Social Solutions) provided a way forward. In this case study, learn how Bonterra Case Management helped the EMPD Victim Assistance Unit streamline operations, meet compliance regulations, provide the best data to grantors, and most importantly, better serve victims in need.