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Kahnawake Shakotiia'takehnhas Community Services (KSCS) is a First Nations nonprofit organization based in the Kahnawake territory, near Montreal. In 2017, they chose Bonterra Program Management (formerly Social Solutions) case management software to replace an aging legacy system. Since transitioning to Program Management, KSCS staff have been able to securely access client files and provide care remotely while continuing with their regular documentation and administrative work. Additionally, the ability to scan and attach documents online has been a huge help in allowing KSCS to continue to provide services during the pandemic.