Small human services nonprofit

A small nonprofit organization had been using a manual system to keep track of client data. They were unable to find older or returning clients, double entering information, and often had incomplete client information. All this was leading to issues with service delivery.

In this case study, we detail how Bonterra Program Management (formerly Social Solutions) made a big difference for this small nonprofit. Bonterra Program Management helped create a complete data management system that allowed them to better track their clients, including additional information to create more personalized service delivery. Thanks to advances in reporting, they were also able to secure additional funding, resulting in $99,055 in annual return generated.