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Improve Impact

Public Sector & Nonprofit Case Management Software

Drive stronger outcomes with a solution that empowers staff, enables data-informed decisions, and provides expert guidance and best practices.

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Impact-driven solutions informed by industry-leading best practices

Bonterra’s purpose-built solution was developed with years of nonprofit and public sector expertise to help you improve programming, secure more funding, and boost community impact.

Develop best-in-class programming

Improve service delivery

Focus less on administrative tasks and more on delivering and refining programs and services. Purpose-built data management, reporting, and participant engagement tools help your team and providers positively impact the lives within your community.

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Building a data-informed culture

Improve outcomes

Put data at the forefront of your organization’s processes. Having real-time access to program information, participant feedback, and program outcomes means your teams can continuously improve service delivery and meet the needs of your community.

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20 years of case management experience

Improve together

With over 20 years of experience, Bonterra has helped thousands of nonprofits and public sector agencies consolidate their data and reporting, develop more impactful programming, and secure more funding so they can continue to support their communities.

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How it works

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Improve your impact with our public sector and nonprofit case management software 

When your team doesn’t have to spend hours tracking down data and generating reports, they have more time to focus on creating a better participant experience and stronger programs. 

With data at your fingertips, your team can keep impact at the forefront of everything they do. Our solution allows you to continuously analyze program outcomes, so you can make proactive decisions about services, ultimately leading to better outcomes and securing more funding. 

We understand your unique needs and challenges. We don't just provide another tool — we provide insights based on the success we’ve seen with similar agencies and programs, so you can create more impactful programming for your community. 

Empowering you to do more with your software

Premier Support

Receive hands-on technical expertise from a subject matter expert who can help you refine workflows, create custom forms and reports, and leverage advanced analytics to improve programming. Plus, help your staff easily and efficiently manage projects with

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More than data management

“Having enough funds to truly invest in a robust research and evaluation system like we have allows us to continue to get bigger opportunities because we have better data to show for it.”

Carlos De Santiago
Regional program manager, City of Los Angeles Mayor’s Office of Gang Reduction and Youth Development
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Learn more about our public sector and nonprofit case management software

Solutions built on industry expertise to help you elevate your impact

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Frequently asked questions

In nonprofit organizations, case management is a structured process that involves identifying, assessing, planning, coordinating, and monitoring services to meet the unique needs of individuals and families in need. Case managers work closely with clients to provide support, resources, and advocacy to help them navigate and access the services and assistance available to them. By streamlining communication, coordinating services, and tracking progress, case management ensures that individuals receive comprehensive and holistic support.

Government case management involves the coordination and supervision of services and resources provided to individuals or families by public sectors or government agencies. It is a structured process that helps public sectors and nonprofit organizations efficiently handle and track progress of cases involving social services, healthcare, housing, and other assistance programs. Bonterra Impact Management ensures timely delivery of services, maximizes resources, and promotes positive participant engagement and workflow management. 

Bonterra Impact Management comes with standard support. Our chat support is available 7 a.m. CST to 7 p.m. CST, and includes 60 support cases per year at no cost. For additional support, learn more about our Premier Support Package.

Oftentimes, working out of multiple systems can reduce efficiency and lead to inaccurate data, ultimately depleting impact. With a unified case management and impact measurement solution, you can manage all of your program information, analyze data, report outcomes, communicate with participants, and more in a single solution. 

For more than a decade, Apricot has been providing nonprofits and social service organizations with industry-leading case management software. Known for its efficient workflows, powerful automations and sophisticated reporting tools, Apricot has always empowered agencies and nonprofits to improve service delivery and outcomes through better data and technology.

Apricot is now part of the Bonterra Family as “Bonterra Impact Management.” This new branding of the same powerful Apricot software represents our ambition for the product. We are not just trying to build incrementally better case management tools. Our goal is to build an interactive network of measurement, support, and best practice content into the same tools our customers use every day to manage their cases and programs.

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Ready to increase your impact?

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