Skip to Main Content

Maximize the impact of your programs

Case Management pricing

Elevate your case management with Bonterra Apricot

The right case management software for your team

Designed just for nonprofits and public sector agencies, Apricot empowers you to increase efficiency, measure program impact, and accomplish greater outcomes. With three platform tiers, organizations of every size and scale can achieve peak impact.

Apricot Essentials

The foundational features you need to modernize impact and case management

Request pricing

Apricot Pro

Advanced capabilities to support program expansion and organizational growth

Request pricing

Apricot Enterprise

Sophisticated, scalable technology that eliminates friction and maximizes outcomes

Request pricing

Apricot Features

Essentials
Pro
Enterprise

Forms and Records

Form Designer

Store and manage all associated documents and records related to forms and participants in a central location.

Form Designer is included in Essentials
Form Designer is included in Pro
Form Designer is included in Enterprise

Store and manage all associated documents and records related to forms and participants in a central location.

Document Folder

Store and manage all associated documents and records related to forms and participants in a central location.

Document Folder is included in Essentials
Document Folder is included in Pro
Document Folder is included in Enterprise

Store and manage all associated documents and records related to forms and participants in a central location.

Blueprints

Streamline compliance and standardized data capture through pre-configured form packs.

Blueprints is included in Essentials
Blueprints is included in Pro
Blueprints is included in Enterprise

Streamline compliance and standardized data capture through pre-configured form packs.

Template Library

Access common assessments and intervention recording templates for efficient data entry.

Template Library is included in Essentials
Template Library is included in Pro
Template Library is included in Enterprise

Access common assessments and intervention recording templates for efficient data entry.

Form Logic

Guide users through form completion with step-by-step logic and field validation.

Form Logic is not included in Essentials
Form Logic is included in Pro
Form Logic is included in Enterprise

Guide users through form completion with step-by-step logic and field validation.

Smart Fields

Create associations and connections between forms for enhanced data linking and analysis.

Smart Fields is not included in Essentials
Smart Fields is included in Pro
Smart Fields is included in Enterprise

Create associations and connections between forms for enhanced data linking and analysis.

Case Management

Enrollment & Exits

Manage participant enrollment and program exits efficiently to track progress and outcomes.

Enrollment & Exits is included in Essentials
Enrollment & Exits is included in Pro
Enrollment & Exits is included in Enterprise

Manage participant enrollment and program exits efficiently to track progress and outcomes.

Caseloads

Enable case workers to securely manage only their participant profiles and services, streamlining the case management processes.

Caseloads is included in Essentials
Caseloads is included in Pro
Caseloads is included in Enterprise

Enable case workers to securely manage only their participant profiles and services, streamlining the case management processes.

Network Referrals

Enable secure and efficient referral management between organizations for expanded participant support.

Network Referrals is included in Essentials
Network Referrals is included in Pro
Network Referrals is included in Enterprise

Enable secure and efficient referral management between organizations for expanded participant support.

Schedule

Book and manage appointments directly into a staff member’s calendar.

Schedule is not included in Essentials
Schedule is included in Pro
Schedule is included in Enterprise

Book and manage appointments directly into a staff member’s calendar.

Internal Referrals

Facilitate internal referrals between programs within the organization for comprehensive participant support.

Internal Referrals is not included in Essentials
Internal Referrals is included in Pro
Internal Referrals is included in Enterprise

Facilitate internal referrals between programs within the organization for comprehensive participant support.

Reporting and Insights

Native Reporting Tool

Generate comprehensive reports with built-in tools for data analysis and visualization.

Native Reporting Tool is included in Essentials
Native Reporting Tool is included in Pro
Native Reporting Tool is included in Enterprise

Generate comprehensive reports with built-in tools for data analysis and visualization.

Template Library (Enhanced)

Acceleration your form-creation process by accessing a selection of pre-designed forms based on common use cases from across the Bonterra Impact Management customer base.

Template Library (Enhanced) is included in Essentials
Template Library (Enhanced) is included in Pro
Template Library (Enhanced) is included in Enterprise

Acceleration your form-creation process by accessing a selection of pre-designed forms based on common use cases from across the Bonterra Impact Management customer base.

Report Bulletins

Distribute key messages and insights through interactive reports for enhanced communication and collaboration.

Report Bulletins is included in Essentials
Report Bulletins is included in Pro
Report Bulletins is included in Enterprise

Distribute key messages and insights through interactive reports for enhanced communication and collaboration.

Compliance Reporting

Generate standardized reports to ensure compliance with federal and state regulations.

Compliance Reporting is included in Essentials
Compliance Reporting is included in Pro
Compliance Reporting is included in Enterprise

Generate standardized reports to ensure compliance with federal and state regulations.

Aggregate Report

Generate high-level summaries of data for quick insights into performance and outcomes aggregated across your programs.

Aggregate Report is not included in Essentials
Aggregate Report is not included in Pro
Aggregate Report is included in Enterprise

Generate high-level summaries of data for quick insights into performance and outcomes aggregated across your programs.

Results Reporting

Leverage advanced reporting capabilities that are far more powerful and customizable than native reporting to generate in-depth analysis and evaluation of program impact.

Results Reporting is not included in Essentials
Results Reporting is not included in Pro
Results Reporting is included in Enterprise

Leverage advanced reporting capabilities that are far more powerful and customizable than native reporting to generate in-depth analysis and evaluation of program impact.

Inventory Dashboard

Monitor inventory levels and distribution for efficient resource management.

Inventory Dashboard is not included in Essentials
Inventory Dashboard is not included in Pro
Inventory Dashboard is included in Enterprise

Monitor inventory levels and distribution for efficient resource management.

Workflow Management

Email Triggers

Automate email notifications based on predefined triggers and events for efficient communication.

Email Triggers is included in Essentials
Email Triggers is included in Pro
Email Triggers is included in Enterprise

Automate email notifications based on predefined triggers and events for efficient communication.

Mobile

Access essential features and functionalities on-the-go via mobile devices for enhanced productivity.

Mobile is included in Essentials
Mobile is included in Pro
Mobile is included in Enterprise

Access essential features and functionalities on-the-go via mobile devices for enhanced productivity.

Workflows

Design and manage customizable workflows to streamline business processes and task assignments.

Workflows is not included in Essentials
Workflows is included in Pro
Workflows is included in Enterprise

Design and manage customizable workflows to streamline business processes and task assignments.

Rules and Alerts

Set up automated notifications and alerts to streamline workflow management and ensure timely interventions.

Rules and Alerts is not included in Essentials
Rules and Alerts is included in Pro
Rules and Alerts is included in Enterprise

Set up automated notifications and alerts to streamline workflow management and ensure timely interventions.

Rules and Alerts – Multi-form Logic

Implement multi-form logic to automate complex workflow processes and ensure data consistency.

Rules and Alerts – Multi-form Logic is not included in Essentials
Rules and Alerts – Multi-form Logic is not included in Pro
Rules and Alerts – Multi-form Logic is included in Enterprise

Implement multi-form logic to automate complex workflow processes and ensure data consistency.

Rules and Alerts – Time-Based Alerts

Set up time-based alerts to ensure timely actions and follow-ups on critical tasks and deadlines.

Rules and Alerts – Time-Based Alerts is not included in Essentials
Rules and Alerts – Time-Based Alerts is not included in Pro
Rules and Alerts – Time-Based Alerts is included in Enterprise

Set up time-based alerts to ensure timely actions and follow-ups on critical tasks and deadlines.

Security and Administration

Programs

Organize and manage multiple programs within a centralized platform for efficient administration.

Programs is included in Essentials
Programs is included in Pro
Programs is included in Enterprise

Organize and manage multiple programs within a centralized platform for efficient administration.

Role-Based Permissions

Assign granular access permissions based on user roles to maintain data security and integrity.

Role-Based Permissions is included in Essentials
Role-Based Permissions is included in Pro
Role-Based Permissions is included in Enterprise

Assign granular access permissions based on user roles to maintain data security and integrity.

Field Level Access

Control access to specific fields within records to safeguard sensitive information and ensure data privacy.

Field Level Access is included in Essentials
Field Level Access is included in Pro
Field Level Access is included in Enterprise

Control access to specific fields within records to safeguard sensitive information and ensure data privacy.

Complex Passwords & Inactivity Checks

Enforce strong password policies and inactivity checks to enhance account security.

Complex Passwords & Inactivity Checks is included in Essentials
Complex Passwords & Inactivity Checks is included in Pro
Complex Passwords & Inactivity Checks is included in Enterprise

Enforce strong password policies and inactivity checks to enhance account security.

Shared Files

Share files securely within the platform to facilitate collaboration and information sharing.

Shared Files is included in Essentials
Shared Files is included in Pro
Shared Files is included in Enterprise

Share files securely within the platform to facilitate collaboration and information sharing.

Record Audits

Track and monitor changes made to records for accountability and compliance purposes.

Record Audits is included in Essentials
Record Audits is included in Pro
Record Audits is included in Enterprise

Track and monitor changes made to records for accountability and compliance purposes.

Advanced Record Audits

Implement advanced auditing capabilities for comprehensive record tracking and analysis.

Advanced Record Audits is not included in Essentials
Advanced Record Audits is included in Pro
Advanced Record Audits is included in Enterprise

Implement advanced auditing capabilities for comprehensive record tracking and analysis.

Sites

Organize and manage multiple sites within a centralized platform for efficient administration.

Sites is not included in Essentials
Sites is included in Pro
Sites is included in Enterprise

Organize and manage multiple sites within a centralized platform for efficient administration.

Site Administration

Manage site-specific configurations and settings to customize the platform according to organizational needs.

Site Administration is not included in Essentials
Site Administration is included in Pro
Site Administration is included in Enterprise

Manage site-specific configurations and settings to customize the platform according to organizational needs.

Multi-Factor Authentication

Enhance account security by requiring multiple forms of authentication during login.

Multi-Factor Authentication is not included in Essentials
Multi-Factor Authentication is included in Pro
Multi-Factor Authentication is included in Enterprise

Enhance account security by requiring multiple forms of authentication during login.

Single Sign-on

Allows users to leverage their organization’s secure identity provider to log into the solution.

Single Sign-on is not included in Essentials
Single Sign-on is not included in Pro
Single Sign-on is included in Enterprise

Allows users to leverage their organization’s secure identity provider to log into the solution.

Sandbox Site

Create a separate sandbox environment for testing and experimentation without impacting live data.

Sandbox Site is not included in Essentials
Sandbox Site is not included in Pro
Sandbox Site is included in Enterprise

Create a separate sandbox environment for testing and experimentation without impacting live data.

Participant Engagement

Secure Web Forms

Create and deploy secure web forms to collect participant data and feedback securely.

Secure Web Forms is included in Essentials
Secure Web Forms is included in Pro
Secure Web Forms is included in Enterprise

Create and deploy secure web forms to collect participant data and feedback securely.

Intake

Streamline the intake process for participants by capturing essential information efficiently.

Intake is not included in Essentials
Intake is included in Pro
Intake is included in Enterprise

Streamline the intake process for participants by capturing essential information efficiently.

Connect Portals

Provide participants with access to dedicated portals for information sharing, communication, and collaboration.

Connect Portals is not included in Essentials
Connect Portals is included in Pro
Connect Portals is included in Enterprise

Provide participants with access to dedicated portals for information sharing, communication, and collaboration.

Direct Messages

Facilitate direct communication between users and participants through private messaging features.

Direct Messages is not included in Essentials
Direct Messages is included in Pro
Direct Messages is included in Enterprise

Facilitate direct communication between users and participants through private messaging features.

Connect Scheduler

Schedule appointments, meetings, and events with participants efficiently using integrated scheduling tools.

Connect Scheduler is not included in Essentials
Connect Scheduler is not included in Pro
Connect Scheduler is included in Enterprise

Schedule appointments, meetings, and events with participants efficiently using integrated scheduling tools.

Attendance, Inventory and Bulk Data Entry

Batch Record Creation

Create multiple records simultaneously in batches to streamline data entry processes.

Batch Record Creation is included in Essentials
Batch Record Creation is included in Pro
Batch Record Creation is included in Enterprise

Create multiple records simultaneously in batches to streamline data entry processes.

Attendance Tracker

Monitor participant attendance and participation in programs or events.

Attendance Tracker is not included in Essentials
Attendance Tracker is included in Pro
Attendance Tracker is included in Enterprise

Monitor participant attendance and participation in programs or events.

Inventory Management

Track and manage inventory levels, locations, and movements efficiently within the system.

Inventory Management is not included in Essentials
Inventory Management is not included in Pro
Inventory Management is included in Enterprise

Track and manage inventory levels, locations, and movements efficiently within the system.

Imports and Integrations

Import Tool

Import data from external sources into the platform efficiently using intuitive import tools.

Import Tool is included in Essentials
Import Tool is included in Pro
Import Tool is included in Enterprise

Import data from external sources into the platform efficiently using intuitive import tools.

Automated Imports (SFTP)

Set up automated imports from SFTP servers to streamline data transfer processes.

Automated Imports (SFTP) is not included in Essentials
Automated Imports (SFTP) is not included in Pro
Automated Imports (SFTP) is included in Enterprise

Set up automated imports from SFTP servers to streamline data transfer processes.

API Access

Integrate with external systems and applications using API access for seamless data exchange.

API Access is not included in Essentials
API Access is not included in Pro
API Access is included in Enterprise

Integrate with external systems and applications using API access for seamless data exchange.

Add-Ons

Additional Admin License

Each of the Apricot solutions above come with 2 administrative user assignments. Customers can choose to purchase more administrative user licenses. Each license comes with basic user training.

Additional Admin License is included in Essentials
Additional Admin License is included in Pro
Additional Admin License is included in Enterprise

Each of the Apricot solutions above come with 2 administrative user assignments. Customers can choose to purchase more administrative user licenses. Each license comes with basic user training.

Additional Storage

Customers can purchase additional storage by choosing one of three storage allotment add-ons: Up to 10GB, up to 50GB, or up to 100GB. Each solution comes with an initial allotment: Essentials – 1GB, Pro – 5GB, Enterprise – 10GB.

Additional Storage is included in Essentials
Additional Storage is included in Pro
Additional Storage is included in Enterprise

Customers can purchase additional storage by choosing one of three storage allotment add-ons: Up to 10GB, up to 50GB, or up to 100GB. Each solution comes with an initial allotment: Essentials – 1GB, Pro – 5GB, Enterprise – 10GB.

Additional Text Messages

Apricot Pro and Enterprise come with an allotment of 5,000 Connect text messages per month. Overages will be charged on usage above that amount. Customers who wish to proactively purchase more text messages can do so in increments of 5,000 more text messages per month.

Additional Text Messages is not included in Essentials
Additional Text Messages is included in Pro
Additional Text Messages is included in Enterprise

Apricot Pro and Enterprise come with an allotment of 5,000 Connect text messages per month. Overages will be charged on usage above that amount. Customers who wish to proactively purchase more text messages can do so in increments of 5,000 more text messages per month.

Guest User Module

Customers who purchase Apricot Pro or Enterprise and have at least 20 user licenses have the option of purchasing a “Guest User Module.” This add-on comes with 50 external “Guest Users” for up to five forms.

Guest User Module is not included in Essentials
Guest User Module is included in Pro
Guest User Module is included in Enterprise

Customers who purchase Apricot Pro or Enterprise and have at least 20 user licenses have the option of purchasing a “Guest User Module.” This add-on comes with 50 external “Guest Users” for up to five forms.

Data Integration

Customers who purchase the Apricot Pro can choose to purchase our “Data Integration” SKU, which gives them access to the “Automated Imports (SFTP)” and “API Access” features listed above. Otherwise, these features are reserved for Apricot Enterprise customers.

Data Integration is not included in Essentials
Data Integration is included in Pro
Data Integration is included in Enterprise

Customers who purchase the Apricot Pro can choose to purchase our “Data Integration” SKU, which gives them access to the “Automated Imports (SFTP)” and “API Access” features listed above. Otherwise, these features are reserved for Apricot Enterprise customers.

Trusted by leading nonprofits and public agencies

Our impact management software has helped organizations and agencies like yours make a bigger impact

FAQs about Apricot Pricing

Our standard pricing varies based on unique business needs, the size of your organization or agency, and what features you would like to include. However, it’s always in line with market standards for nonprofit and public sector impact management software. Please reach out to get a pricing quote specific to your organization or agency.

WORK WITH BONTERRA

Ready to drive more impact?