This video provides a comprehensive overview of the Human Resource (HR) Feed functionality within the CyberGrants platform, a component of Bonterra’s Corporate Social Responsibility solutions. The HR Feed enables automated, regular transmission of employee demographic data to verify employment and manage access to company-sponsored giving and volunteering programs. The feed is transmitted via a secure SFTP bunker, typically hosted by Bonterra, and uses a flat file format submitted on a predetermined cadence. The nightly system process ensures accurate ingestion and updates to employee records by comparing incoming data against existing records in the platform.
The video further explains required, optional, and custom data fields, including the implications of null values, formatting rules, and how mismatches in company field values can inadvertently create multiple company profiles. It also outlines the error handling protocol, differentiating between individual record rejections and full file rejections due to corruption or improper formatting
