Practical tips on closing both gaps and avoiding The Administrative Trap
Your CSR team is being asked to do more with less, and prove it. The Participation Plateau and The Partnership Depth Gap are holding many CSR programs back from amplifying their impact and proving it, and The Administrative Trap lies underneath both. 68% of CSR leaders spend up to three quarters of their time on administration, hours that could be routed toward making impact instead of documenting it. That burden is compounded by tools that do not talk to each other, which means the pressure to prove impact keeps growing while the systems to produce that proof stay disconnected. This research explores what that gap actually looks like across CSR programs today, and what changes when teams close it.
Join us on October 1st as Kenrick Fraser, Chief Corporate Impact Officer at Bonterra, is joined by Tara Fletcher, Director of Social Responsibility & Inclusion at Sunbelt Rentals and Allegra Murray, VP, Corporate Giving Operations Manager at Citizens Bank to walk through the research and how to close the gaps.
What You’ll Learn:
- You will learn the 5 core features of CSR programs and where your program stands against them.
- You will learn how The Administrative Trap forms and what the research shows about the operational burden CSR teams carry underneath it.
- You will learn why The Participation Plateau persists even when employees want to engage, and what that reveals about the cost of proving impact without the right systems in place.
- You will learn how The Partnership Depth Gap keeps programs from turning existing relationships into deeper, lasting impact.
You will leave with practical tips on closing the gaps that you can apply to your programs.
This session is grounded in research from 150 CSR leaders, CECP benchmarks, and real data. Walk away with a clear picture of the CSR landscape today and what the highest-performing programs have in common.
Speakers



Kenrick Fraser
Chief Corporate Impact Officer, Bonterra
Tara Fletcher
Director, Social Responsibility & Inclusion, Sunbelt Rentals
Allegra Murray
VP, Corporate Giving Operations Manager, Citizens Bank