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People seeking help from social good organizations and agencies are often working to overcome complex and deeply sensitive situations that require support from multiple programs and organizations. Unfortunately, today’s social service ecosystem is often siloed and can leave program applicants to tell the same story to multiple organizations and ultimately deter them from getting the help they need. At the same time, nonprofit organizations and public sector agencies are serving more people than ever before with limited, burned-out staff.

At Bonterra, we believe a new approach is needed to create a safe, trusting, and connected environment for people seeking services so that they can get the full range of help they need. We call this approach comprehensive community care, and our CEO Erin Mulligan Nelson shares our point of view in an article in Nonprofit Quarterly:

  • The promise of comprehensive community care.
  • Three things needed to enact comprehensive community care.
  • Four system failures that impede progress.
  • The difference comprehensive community care can make.  

Check out the full article: A Better Way to Do Good: The Case for Comprehensive Community Care.

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August 8, 2022